IBM Safer Payments: Hands-on Case Management Training (v6.4.x)

IBM Training for IBM Safer Payments: Hands-on Case Management Training (v6.4.x)

Skill Level: Intermediate

Modality: CR - Classroom based Trainng or ILO - Instructor Led Online Class

Duration: 2 Day/s

Starting Price: $ - Contact for price

Overview:

In this course, IBM Safer Payments case management capabilities are presented in detail.

IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decisioning. In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

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Target Audience:

External: Fraud Analysts and Investigators, Application and System Admins managing Safer Payments (Optional), Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners.

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Prerequisites: Must be familiar with Unix command line navigation and configuration actions

Some familiarity with statistical models

Knowledge in Fraud Prevention for cashless payments

Topic: Day 1:Introduction to Safer Payments Mandator structure

Querying data in Safer Payments

Case Management Overview

Workflows

Case configuration

Working queues

Creating cases

Day 2:Investigating cases

Transition cases

Fraud marking

Using risk lists

Trigger case actions

External queries

Reports

Notices

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Objective: In this course, students will learn about the following: Mandator structure

Queries

Case management concept

Workflows

Case configuration

Working queues

Case investigation

Fraud marking

Risk lists

Case actions and external queries

Reporting

Category: Industry

Product Name:

IBM Counter Fraud Management for Safer Payments

Badge and Certification Info:

Badge Title: IBM Safer Payments: Hands-on Case Management Training (v6.4.x) - Code: 6A442G

Badge ID: 8258629d-7aa8-49e3-b33b-9841adac82b9

Brand: WFSS - Financial Crimes and Conduct Risk

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