IBM Event Manager Operations to reduce MTTR

IBM Training for IBM Event Manager Operations to reduce MTTR

Skill Level: Intermediate

Modality: SPVC - Self Paced Virtual Class

Duration: 2 Day/s

Starting Price: $ - 897

Overview:

This course teaches you how to use IBM Cloud Pak for AIOps v3.2 Event Manager to manage alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps v3.2 to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

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Target Audience:

This course is intended for help desk personnel and operators using IBM Event Manager..

.

Prerequisites: Understand how systems, applications, services, and network topology relate to one another

Have basic Linux command-line skills

Understand the kinds of events or alarms that are typical to an enterprise or telco customer

Topic: Course introduction

Unit 1. Accessing your lab environment

Exercise 1. About your lab environment

Unit 2. Seeing events in the Event Viewer

Exercise 2. Seeing events in the Event Viewer

Unit 3. Customize and create event views and filters

Exercise 3. Customizing event views

Unit 4. Viewing related events

Exercise 4. Viewing related events

Unit 5. Using the Topology Viewer

Exercise 5. Using the Topology Viewer

Unit 6. Create runbooks

Exercise 6. Create and use Runbooks

Course summary

IBM Training

Objective: Describe the functions of the Event Viewer component of IBM Cloud Pak for AIOps

View events

Create filtered events views

Change the columns that are shown in event views

View related events and designate a possible root cause

View events that are periodic in nature

Create a Runbook automations

Change the priority of an event

Assign an event to a particular user or group

Category: Automation

Product Name:

IBM Cloud Pak for Watson AIOps

Badge and Certification Info:

Badge Title:

Badge ID: NONE

Brand: Management and Platform

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