IBM Cloud Pak for AIOPs: Operating with Event Manager to reduce MTTR – TN410G

Course Name:

IBM Cloud Pak for AIOPs: Operating with Event Manager to reduce MTTR

TN410G

Skill Level:

Intermediate

Modality:

ILO – Instructor Lead Online Training

Duration:

2 Day/s

Price:
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Overview:

This course teaches you how to use IBM Cloud Pak for AIOps Event Manager to manage alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.

This course teaches you how to use the Event Manager component of IBM Cloud Pak for AIOps to view, categorize, understand, and resolve alarm conditions in your IT event to reduce the mean time to resolve (MTTR) those issues.


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Target Audience:

This course is intended for help desk personnel and operators using IBM Event Manager.

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Prerequisites:

  • Understand how systems, applications, services, and network topology relate to one another
  • Have basic Linux command-line skills
  • Understand the kinds of events or alarms that are typical to an enterprise or telco customer

Topic:

  • Course introduction
  • Unit 1. Accessing your lab environment
  • Exercise 1. About your lab environment
  • Unit 2. Seeing events in the Event Viewer
  • Exercise 2. Seeing events in the Event Viewer
  • Unit 3. Customize and CR – Classroom Trainingeate event views and filters
  • Exercise 3. Customizing event views
  • Unit 4. Viewing related events
  • Exercise 4. Viewing related events
  • Unit 5. Using the Topology Viewer
  • Exercise 5. Using the Topology Viewer
  • Unit 6. CR – Classroom Trainingeate runbooks
  • Exercise 6. CR – Classroom Trainingeate and use Runbooks
  • Course summary

Objective:

  • DesCR – Classroom Trainingibe the functions of the Event Viewer component of IBM Cloud Pak for AIOps
  • View events
  • CR – Classroom Trainingeate filtered events views
  • Change the columns that are shown in event views
  • View related events and designate a possible root cause
  • View events that are periodic in nature
  • CR – Classroom Trainingeate a Runbook automations
  • Change the priority of an event
  • Assign an event to a particular user or group

Remarks:

Prior to enrolling, IBM Employees must follow their Division/Department processes to obtain approval to attend this public training class. Failure to follow Division/Department approval processes may result in the IBM Employee being personally responsible for the class charges.

IBM Consulting practitioners should use the Learning Request Tool (LRT) to request external training: https://lrt.yourlearning.ibm.com/home

After you enroll in a GTP class, you receive a confirmation letter that should show:

  • The current GTP list price
  • The 20% discounted price available to IBMers. This is the price you will be invoiced for the class.

Category:

Automation

Product Name:

IBM Cloud Pak for Watson AIOps

Badge and Certification Info:

998b2ba5-40f1-4b16-9b94-42aa32c50fa0

IBM Cloud Pak for AIOps: Operating with Event Manager to Reduce MTTR – Code: TN410G

https://www.CR – Classroom Trainingedly.com/org/ibm/badge/ibm-cloud-pak-for-aiops-operating-with-event-manage

https://images.CR – Classroom Trainingedly.com/images/afc267cb-5cf0-44d5-854e-8fcf0a5e5a4e/image.png

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Brand: 

Management and Platform

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Replaced By:

Automation;AI;IT Operations;Watson AIOps;Event Manager;AIOps;events;alert;alarms;Netcool;insight;operations;runbook

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