IBM Case Manager Essentials (V5.3.2) – F2909GSPVC
Enrol Details
Course Code: F2909G Brand: Digital Bus Automation Category: Cloud Skill Level: Basic Duration: 8H Modality:SPVC Audience
This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Prerequisites
None
Short Summary
This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Overview
Contains PDF course guide, as well as a lab environment where students can work through demonstrations and exercises at their own pace.
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This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
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If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
Topic
Introduction to IBM Case Manager
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
Create and process a case
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
Review a case
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
Structure of a solution
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
- Add a custom task
- Add a quick task
IBM Case Manager integration options
- Identify IBM Case Manager integration options
Objectives
Describe the users of IBM Case Manager_x000D_
Identify components of IBM Case Manager_x000D_
Create and process a case_x000D_
Search for a case_x000D_
Review a case_x000D_
Add annotations and comments to a case_x000D_
Split a case_x000D_
Explore and identify the structure of a solution_x000D_
Add a custom task_x000D_
Add a quick task_x000D_
Identify IBM Case Manager integration options