Customize the IBM Case Manager Client User Interface (V5.3.2) – F2949GSPVC

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Course Code: F2949G Brand: Digital Bus Automation Category: Cloud Skill Level: Intermediate Duration: 8H Modality:SPVC      Audience

This course is for Solution Architects, Solution Designers, Developers, Solution Builders, System Administrators, and any users who are responsible for building and customizing Case Manager solutions.


Knowledge of IBM Case Manager concepts and the ability to manage cases in the client, or_x000D_
IBM Case Manager Essentials (V5.3.2) (classroom)(F2900G), or_x000D_
IBM Case Manager Essentials (V5.3.2) (self-paced) (F2909G)_x000D_
The ability to build an IBM Case Manager solution, or_x000D_
Build an IBM Case Manager Solution (V5.3.2) (classroom)(F2910G), or_x000D_
Build an IBM Case Manager Solution (V5.3.2) (self-paced) (F2919G)

  Short Summary

In this course, you will customize page layouts, properties views, and menus for IBM Case Manager Client. You will use Calendar and Script Adapter widgets, viewers, and External Data services.  Overview

Contains PDF course guide, as well as a lab environment where students can work through demonstrations and exercises at their own pace.


In this course, you will customize IBM Case Manager Client without using much code. In an IBM Case Manager system, you will create pages with custom layout and implement new actions by configuring buttons and menu items. You will use the Calendar widget to track case events and a Script Adapter widget to transform the data. You will learn how to wire two widgets together to establish communication, customize views for case properties including business objects, specify viewers for documents, and implement External Data Services to create dependent choice lists.


If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.


Create custom pages

  • Create a custom Solution page    
  • Customize the default Case Details page    
  • Create a page with Free Form page layout            

Customize toolbar and menu    

  • Customize the toolbar to implement actions
  • Add a custom action as a menu item                

Add a Calendar widget    

  • Configure the Calendar widget and subscribe to external calendars
  • Create and view quick tasks in the Calendar widget     
  • Add the Show Calendar action to the toolbar    
  • Use the Calendar widget in the Free Form page layout        

Wire widgets    

  • Describe widgets    
  • Define types of events available for widgets     
  • Wire two widgets together            

Use Script Adapter widgets    

  • Describe a Script Adapter widget     
  • Use a Script Adapter widget to transform data                
  • Customize properties views    
  • Create a custom properties view    
  • Assign the properties view to a page    
  • Create a properties view for business objects            

Specify viewers for file types    

  • Describe a Viewer Map    
  • Create a Viewer Map for PDF files                

Implement External Data Services    

  • Describe External Data Services (EDS)     
  • Change the field status dynamically for a property    
  • Create choice lists and dependent choice lists


Create custom pages and use Free Form page layout_x000D_
Customize toolbars and menus to add actions_x000D_
Configure a Calendar widget_x000D_
Wire two Widgets together_x000D_
Use Script Adapter widget_x000D_
Customize properties views_x000D_
Specify viewers for file types_x000D_
Implement External Data Services

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