IBM Safer Payments Hands-On Case Management Training (V6.5)

IBM Training for IBM Safer Payments Hands-On Case Management Training (V6.5)

Skill Level: Intermediate

Modality: CR – Classroom based Training or ILO – Instructor Led Online Class

Duration: 2 Day/s

Starting Price: $ – 1,205

Overview:

This course teaches IBM Safer Payments users how to configure the case management and how to perform case investigation activities.

IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decision making. In this course, IBM Safer Payments’ case management capabilities are presented in details. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

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Target Audience:

IBM Safer Payments users (Fraud Investigators and optional: System Administrators), IBM Lab experts, and IBM Business Partners.

.

Prerequisites:

Business Knowledge
Understanding Safer Payments Data Inputs concepts

Topic:

Mandator Structure and its elements
Querying data in Safer Payments
Case Management concept
Workflows
User types and groups
Case classes
Layout of a case
Working queues
Creating cases
Case investigation
Investigate a case
Fraud marking
Risk list
Executing case actions
External queries
Reporting

IBM Training

Objective: Refer to course overview.

Category: Industry

Product Name:

IBM Counter Fraud Management for Safer Payments

Badge and Certification Info:

Badge Title: IBM Safer Payments Hands-On Case Management Training (V6.5) – Code: 6A542G

Badge ID: a75360c1-2858-449d-b35d-d053c710f11b

Brand: WFSS – Financial Crimes and Conduct Risk

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